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WHICH SUPPLEMENTS ARE RIGHT FOR YOU? FIND OUT NOW

How do I get in touch?
Please visit our ‘Contact‘ page for information on how to reach us or to fill out our email form.

How do I return a product? 
Please contact us directly at sales@returnhealthy.com for all product return inquiries.

How do I cancel an order that has already been placed?
If you have created an account, you can login and cancel it directly. If you have not created an account please email us at sales@returnhealthy.com or give us a call at 435-213-4801.

I don’t know what certain words mean. Where can I find answers?
Here are some commonly used words and their definitions found on our website and within the Lyme community:

Adaptogen – a substance that helps achieve homeostasis
Homeostasis – equilibrium, balance, everything working properly and in sync in the human body
Herxheimer Reaction – also known as Jarisch-Herxheimer reaction, die-off reaction, or herx. This is the immune system’s reaction to the toxins that are released when bacteria are killed.
Endotoxin – a toxin inside a bacterial cell that is released when the bacteria dies. The instigating agent in the Herxheimer reaction.
Microbe – a microorganism like bacteria, virus, or fungi
Extract – a substance made by extracting the raw plant material with a solvent to make a useable product like a tincture or powder
Herb – a flowering plant used for its medicinal properties
Mycotoxins – toxins produced by mold and other types of fungus
Immunogenic – something that causes an immune system response
Pathogen – a bacteria, virus, or other microorganism that can cause disease

Help! I received a broken product today, how do I order a replacement?
Please email us directly at sales@returnhealthy.com with your order number or call us at 435-213-4801, we will be happy to replace any damaged or broken products.

How many days will it take for my refund to hit?
Please allow 3-5 business days for your refund to process.

What is your customer service phone number and hours?
Phone: 435-213-4801
Monday thru Friday from 10:00 am to 3:00 pm (MTS)

How do I create or access my account?
You can get to your account by visiting here or by clicking ‘View Account’ button in the upper right-hand corner of the screen.

How do I change my password?
Please login to your Return Healthy account and visit the ‘Edit Account‘ section to change your password. 

How can I check my order history?
Please login to your Return Healthy account and visit the ‘Orders‘ section to view your order history.

How do I cancel my subscription?
Please login to your Return Healthy account to modify your subscription. You can also email us directly at sales@returnhealthy.com or call 435-213-4801.

How do I update my shipping and/or billing address?
Please login to your Return Healthy account and visit the ‘Addresses‘ section to update your shipping and/or billing address.

How do I update my billing and/or payment information?
Please login to your Return Healthy account and visit the ‘Payment Methods‘ section to update your billing and/or payment information.

What are the requirements for a wholesale account? How do I sign up?
Please visit https://returnhealthy.com/wholesale-log-in-page/ to register or contact us directly at sales@returnhealthy.com for specific questions or to address any problems you have when signing up.

Do you offer one-on-one consultations with new providers to go over your products and protocols?
Yes we do! We are happy to set up a day and time for you and or your providers to review our products and protocols. Please contact us at sales@returnhealthy.com for scheduling.

Do you offer flat rate shipping for wholesale accounts?
Yes. There is a $20 flat shipping fee for all orders orders totaling $250 or less and free shipping for all orders over $250.

Please visit Return Healthy’s Shipping & Return Policies page here for information and details regarding:

  • Shipping Policies
  • Route and Route+ Tracking
  • Lost and Stolen Packages
  • Damaged Packages
  • Unclaimed Packages
  • Delivery Times
  • Shipment Status
  • International Shipping
  • Return Policies
  • Return Requests
  • Package Returns
  • Incorrect Package Received

GENERAL
Q: Some of your products contain soy lecithin, is it the same as soy?
A:  Yes and no. It is a specific fatty component of the soy extraction process that is highly purified. The end product is mostly specific glycerophospholipids (GPLs) and some fatty acids, that is soy derived, but contains negligent amounts of soy proteins. 

Q: I am unable to swallow capsules. Is there another way to take the caps?
A: Yes, all of our capsules can be opened and either added to any type of “fruit sauce” or yogurt to swallow.

Q: Is the MFG date the same as the expiration date?
A: No, the expiration date is 2 years from the MFG (manufacturing) date which can be located at the bottom of each product.

Q: Are your products made in the USA?
A: Yes! 100% of our products and kits are manufactured in the USA.

Q: What are your purity testing standards?
A: Our products are tested in the following way – first,  the raw materials are tested individually for microbial and toxic substances and are required to have a certificate of analysis, all ingredients without exception. Then, after all the ingredients are combined and mixed, the final batch is tested again for microbial and toxic substances, and only if these thresholds are passed, is the formula released for sale.


ADAPTOGEN IMMUNE
We are working on updating our Adaptogen Immune FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Adaptogen Immune product.


ARTEMISIA TRINITY
Q: Is it normal for the artemisinin to make you feel nauseous or experience hot body temperature?
A: The symptoms are not from the artemisinin herb itself, rather, from the effect of the herb on the body. Similar to a die-off reaction or herxing.

Q: Does your wormwood artemisinin product contain thujone?
A: We use Artemisinin Annua which is a species that does not contain or produce thujone.

Q: How long does it take for Artemisia Trinity to begin working?
A: It all depends, some individuals see improvement within a few weeks while others might take a few months. Herbal supplements normally are gentle and it takes some time for the body to begin absorbing them.

Q: Will antioxidant supplements and/or foods reduce the benefits and/or effects of taking Artemisia Trinity?
A: Possibly, but it seems to be ok as artemisinin can and should only be taken for 3 consecutive days which allows for an interrupted type dosing schedule with antioxidants as well, taken on the days you do not take Artemisia Trinity.

Q: Is Artemisia Trinity more effective in seeking and finding the target cells in the body if you ingest an iron supplement an hour before taking the supplement?
A: Unlikely. Artemisinin works predominantly on the ring or trophozoite stage in the red blood cells where the parasites consume hemoglobin and thus create even more iron inside the red blood cells, which is what activates the peroxide effect that causes more focused oxidative damage to the parasites inside the red blood cells. Other cells contain less iron, which leads to a decreased ROS effect.


BINDER BLEND
Q: What is the charcoal sourced from in Binder Blend?
A: Our charcoal is sourced from birch/beech, not coconut.

Q: Does Binder Blend use in processing or have any added sulfites?
A: No. None of the ingredients in Binder Blend contain added sulfites.

Q: Is Binder Blend gluten free? Is there any gluten in the factory where this product is made? 
A: Binder Blend does not contain any wheat and the ingredients are highly unlikely to have any gluten or gliadin traces. For this reason, we decided to waive molecular testing for gluten. And therefore cannot make the above claim. 

Q: When is the best time of day to take Binder Blend?
A: There is not a perfect time of day to take Binder Blend. However, we do advise Binder Blend be taken 30 minutes before any meals/supplements/medications or 60 minutes after any meals / supplements / medications.

Q: Does Binder Blend support mercury detoxification?
A: Yes, Binder Blend can be used for mercury and other heavy metals.

Q: Is there an age requirement for taking Binder Blend?
A: There is no age limit for taking Binder Blend. If the patient cannot swallow capsules, they can be opened and the powder can be mixed in with a liquid, such as water, yogurt, or applesauce.


BIO-ASSIST
We are working on updating our Bio-Assist FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Bio-Assist product.


CELL NUTRIENTS
We are working on updating our Cell Nutrients FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Cell Nutrients product.


CRYPTOLEPIS CONCENTRATE
We are working on updating our Cryptolepis Concentrate FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Cryptolepis Concentrate product.


CRYPTOLEPIS SYNERGY
Q: Is Cryptolepis Synergy gluten free?
A: Yes.

Q: What is the intended difference between Cryptolepis Synergy and Cryptolepis Concentrate?
A: Cryptolepis Synergy is a whole herb approach to babesiasis and other intracellular cell wall deficient infections like mycoplasma and chlamydia etc. Added herbs helps with decreasing herx reactions by attenuating immune responses when challenged by LPS, as well as improving no response in an amphoteric way, as well as decreasing specific symptoms of night sweats, bone pain etc. and most importantly, improving blood flow to help overcome the effects of Babesia and other oxygen/blood loving organisms on blood viscosity and blood vessel function. 

Cryptolepis Concentrate  includes all of the above, but with mostly herbs at a 20:1 concentrate to improve potency of the formula. It’s a step 2 formula while Cryptolepis Synergy is a step 1 formula. We included Bartonella more in our thinking as well with the concentrated forms of the herbs and wanted artemisia suitable for continuous dosing in there rather than the interrupted dosing as is required for Artemisia Trinity.


DIGESTIVE ENZYMES
We are working on updating our Digestive Enzymes FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Digestive Enzymes product.


FOUNDATION FORMULA
We are working on updating our Foundation Formula FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Foundation Formula product.


GLUTATHIONE SYMMETRY
We are working on updating our Glutathione Symmetry FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Glutathione Symmetry product.


HERBAL BIOTIC
We are working on updating our Herbal Biotic FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Herbal Biotic product.


ITIS
Q: Is it safe to take Ibuprofen and/or Tylenol at the same time as ITIS?
A: Yes, it is ok to take ITIS with Ibuprofen and/or Tylenol, however, these will limit the function of ITIS. We recommend reducing the amount of Ibuprofen and/or Tylenol and increasing the intake of ITIS as you feel comfortable. Please consult with your treatment provider to ensure that what you are doing is safe and the best option for you.


MELATONIN STR
We are working on updating our Melatonin STR FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Melatonin STR product.


MICROBIOME BALANCE
We are working on updating our Microbiome Balance FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Microbiome Balance product.


PHOSPHOLIPID SYNERGY
Q: Can Phospholipid Synergy Powder be taken at 2 scoops once a day? Will the body absorb and utilize it less than if taken at 1 scoop twice a day?
A: 2 scoops once a day will serve the same benefits as 1 scoop twice a day.

Q: Why does Phospholipid Synergy contain FOS?  Are those with SIBO able to tolerate? 
A: With TMAO formation from choline etc. largely microbiome dependent in our understanding, FOS at 80 mg per serving as well as the fulvic acid is to improve the microbiome and mucus membrane integrity over time to reduce that effect for some. 

We’ve had very good tolerance and up to now without any reports of it aggravating SIBO. In fact, feedback from a few high level practitioners indicate that this formula is better tolerated, with regard to GI, than the formula they were using for themselves and in their practices. Noting decreased bloating and a lessened tendency to loose stools and diarrhea.

Q: Is the Phospholipid Synergy Powder good for CIRS and MCAS? Does it cause a histamine response?
A: Yes. This product has been deliberately put together to support CIRS, MCAS, and MSIDS. 

Phospholipid Synergy Powder is a soy derived phospholipid and it only seems to translate into reactivity if the person has a very significant soy allergy, in the true sense of the term. People with food sensitivities to soy report good tolerance i.e. no observed reactions.

Q: Is the soy used in Phospholipid Synergy Powder GMO-free?
A: Our soy derived phosphatidylcholine is GMO-free certified and sourced from Germany which does not allow for GMO soy.

Q: Help! I lost my scoop, how do I measure my Phospholipid Synergy Powder?
A: You can use a teaspoon to match our recommended serving size.

Q: What is the best time of the day to take Phospholipid Synergy Powder? 
A: Any time of day is best as there is no right or wrong time to take this product.

Q: Is Phospholipid Synergy Powder energizing?
A: No.

Q: Is Phospholipid Synergy Powder gut health safe?
A: Yes! In fact, Phospholipid Synergy Powder is excellent for gut health. One of the first changes commonly experienced in the digestive or respiratory mucosa, when there’s an infectious or inflammatory condition present, is a decrease in the PC content in the mucus secretions. Phospholipids also have a very positive effect on both GI and respiratory mucosal tissues and their function.

Q: What is the source of the maltodextrin found in Phospholipid Synergy Powder?
A: Corn.


SLEEP SUPPORT

We are working on updating our Sleep Support FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Sleep Support product.


VITAL SALTS
We are working on updating our Vital Salts FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Vital Salts product.

GENERAL
Q: Are your kit protocols safe to take while pregnant or breastfeeding?
A: We advise all customers who are either pregnant or breastfeeding to consult directly with their treating physician or ob-gyn to ensure the health and safety of both themselves and their baby. 

Q: Is it safe to continue taking other supplements while on a kit protocol?
A: Yes. However, we do advise that if you experience any “side effects” that you reduce the dosage of supplements as your body adjusts to the new ones.

Q: How do I find the protocol for my kit?
A: All Return Healthy kits include the appropriate protocol with the order, however, if it has been misplaced or damaged, you can visit the kit’s website page through  www.returnhealthy.com to download.

Q: How long will one kit last?
A: Each kit is designed to last 30 days. We recommend to stay on the protocol for a minimum of 3-6 months.

Q: Is the MFG date the same as the expiration date?
A: No, the expiration date is 2 years from the MFG (manufacturing) date which can be located at the bottom of each product.

Q: Are your kits made in the USA?
A: Yes! 100% of our products and kits are manufactured in the USA.

Q: What are your purity testing standards?
A: Our products are tested in the following way – first,  the raw materials are tested individually for microbial and toxic substances and are required to have a certificate of analysis, all ingredients without exception. Then, after all the ingredients are combined and mixed, the final batch is tested again for microbial and toxic substances, and only if these thresholds are passed, is the formula released for sale.


FOUNDATION PLAN: FIBROMYALGIA AND FATIGUE SUPPORT KIT
We are working on updating our Foundation Plan: Fibromyalgia and Fatigue FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Foundation Plan: Fibromyalgia and Fatigue Support Kit.


FOUNDATION PLAN: IMMUNE SUPPORT KIT
We are working on updating our Foundation Plan: Immune Support Kit FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Foundation Plan: Immune Support Kit.


INTRACELLULAR SUPPORT KIT
We are working on updating our Intracellular Support Kit FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Intracellular Support Kit.


LYME AND CO-INFECTION RECOVERY KIT
Q: Can I use this kit protocol while taking doxycycline or other antibiotics without any side effects?
A: Yes, you can use our Lyme and Co-Infection Recovery Kit protocol while you are taking antibiotics. We further recommend seeking professional medical advice from a healthcare practitioner for specific questions or concerns regarding medication and the use of this kit protocol.


MOLD AND BIOTOXIN RECOVERY KIT
We are working on updating our Mold and Biotoxin Recovery Kit FAQ at this time. Please contact us at sales@returnhealthy.com and we will happily answer any questions you have  about our Mold and Biotoxin Recovery Kit.

Where are Return Healthy products manufactured?
Return Healthy supplements are manufactured here in the USA. We use a number of different companies to ensure top quality and delivery of products. Most of our products are manufactured in the Portland, Oregon area.

What quality standards are in place with Return Healthy supplements?
Quality is very important to us. All of our products are manufactured in the USA and adhere to strict standards of quality. We use manufacturers that adhere to the FDA’s Current Good Manufacturing Practices (CGMPs).

Does Return Healthy follow FDA regulations?
Yes, we do. Because we sell dietary supplements, we must follow strict regulations about the how we create each product, how we sell them, how we market them, and all language used on our product packaging and website. Our products cannot and do not claim to diagnose, treat, or cure any specific illness based on FDA rules. Our products have been created to help you in supporting your body and maintain your health. Please visit our ‘Disclaimer’ page to read more.

How do I take my Return Healthy supplements?
Please see the bottle label for directions on how to take each product or take as directed by your healthcare practitioner.

Can children take Return Healthy products?
Our products are safe for children, pending they can swallow capsules and have no contraindications for each supplement. However, dosing directions for each product have been calculated based on an average adult weight; therefore, dosing for children should be reduced based on weight and it is our strong preference to have a healthcare practitioner direct that. 

Is there an age range to begin taking Return Healthy supplements?
We mostly formulate our products for adults, which can include teens. We do get positive feedback from people that have given some of the products to kids, but it is our strong preference to have a healthcare practitioner direct that.

How do I sign up to receive promo and discount details?
Please sign up for our emails at the bottom of our website page and follow us on social media to stay up to date with all product promotions, discounts, sales, and specials.

Where do I enter my discount code at checkout?
There is a designated space at the check out that will allow you to enter the code.

Do you offer an affiliate or referral program? 
Please visit our ‘Referral Program‘ page to learn about our affiliate option and how to sign up or contact us directly at sales@returnhealthy.com to learn more.

What is the Return Healthy grant program?
Please visit ‘Our Story‘ page for information about our grant program.

We created this business to help people. If you need help, fill out the form on ‘Our Story’ page and you may be chosen to receive Return Healthy products through our grant program.