Shipping and Returns Policy
Shipping & Returns
We take pride in fast, reliable delivery and a simple, stress-free return process.
Shipping Speeds at Checkout
- Standard — typically 3–6 business days (not guaranteed)
- UPS 2nd Day Air®
- UPS Next Day Air®
Cutoff: Orders placed before 11:00 AM MT (Mon–Fri) ship the same business day.
- Friday Overnight ships Monday.
- Thursday 2-Day arrives Monday.
We do not ship on Saturdays or Sundays.
Shipping Policies
We ship with USPS and UPS, choosing the best option for safe, reliable delivery based on your order and destination.
Free Standard Shipping (excludes Hawaii and Alaska). Orders to HI/AK ship at the lowest available rate.
Returns & Refunds
Shop with confidence. Returns are simple within 60 days of delivery.
Unopened Returns
- Eligible for a refund of the product price when returned within 60 days.
- Items must be in original, sealed condition.
- Shipping charges are not refundable.
- If a return shipping label is provided, the cost will be deducted from the refund.
Opened Products — Store Credit
- May be eligible for store credit within 60 days.
- Shipping charges are not included.
- If a return label is provided, the cost will be deducted from the store credit.
Start a Return
Returns are handled right inside your Return Healthy account. Sign in with the email address you used at checkout, open the order, and choose the items you would like to send back.
There is no password to remember. We will email you a one-time code to sign in.
Start a Return →What happens next
- Sign in and select the items you want to return.
- Our team reviews your request, usually within one to two business days.
- We follow up by email with return instructions, including where to ship your items and whether a return label applies.
Prefer to talk to someone? Our customer service team is happy to help.
Email: hello@returnhealthy.com
Phone: 435-213-4801 (10am–2pm Mountain Time, Mon–Fri)
All returns are subject to review and eligibility requirements.